Privacy Policy
We respect your privacy and are committed to protecting the personal information of students, parents, and website visitors.
This Privacy Policy explains how Exam Jeetoo (operated under Conceptcracks SmartClass Pvt. Ltd.) collects, uses, discloses, and safeguards your information when you visit our website, enroll in our courses, or use our services. By using our services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information to deliver and improve our services:
Personal Information
- Student Name & Parent / Guardian Name
- Phone Number & Email Address
- Residential Address & School Name
- Class level and board preferences
- Payment details (processed securely through payment gateways)
Academic Information
- Exam preferences (NEET, JEE, CBSE, ICSE, etc.)
- Test performance data and mock test results
- Progress reports and course activity
Technical Information
- IP address & Device type
- Browser type & website usage data
- Cookies and analytics data
How We Use Your Information
We use collected information to deliver and continuously improve our educational services:
- Process course registrations and enrollments
- Provide online and offline coaching services
- Conduct mock tests and performance analysis
- Send academic updates and important notifications
- Improve our website and learning platform
- Respond to inquiries and support requests
- Comply with applicable legal requirements
We do not sell or rent your personal data to third parties.
Data Protection & Sharing
Data Protection
We implement reasonable administrative and technical security measures to protect personal information from unauthorized access, misuse, or disclosure. No online platform can guarantee 100% security, and users share information at their own risk.
Sharing of Information
We may share limited information with payment gateway providers, technical service providers (hosting & analytics), and legal authorities if required by law. We ensure all such parties maintain confidentiality and data protection standards.
Cookies, Student Data & Third-Party Links
Cookies & Tracking
Our website may use cookies and analytics tools to improve user experience, track website performance, and analyse visitor behaviour. Users can disable cookies in their browser settings if preferred.
Student Academic Records
Mock test scores, performance reports, and academic records are used only for educational purposes and internal progress tracking. We do not publicly display student results without prior consent.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. Users are advised to review their privacy policies separately.
Your Rights & Our Obligations
Children's Privacy
Since our services are primarily for school students, we may collect information with parental or guardian consent where required. Parents may contact us to review or update student information.
Data Retention
We retain student data only as long as necessary for academic, administrative, and legal purposes. After course completion, data may be archived securely.
Your Rights
As a user of our platform, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of data (subject to legal obligations)
For such requests, please contact us using the details on our Contact page.
Exam Jeetoo reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of our website implies acceptance of the updated policy.